Special assistance

Need assistance with wheelchair travel, medical equipment or other special requirements? We arrange the necessary services with the airlines.

Request a quote

Girl with a teddy bear sitting on a suitcase at the airport

Some trips require more coordination. We arrange the details so you can travel safely and comfortably, even when your needs are more complex.

Tailored services for

Unaccompanied minors (children up to 12 travelling alone)
Personal assistance (passengers needing an escort)
Passengers with disabilities and reduced mobility
Special baggage (bulky, oversized or overweight)
Travelling with weapons
VIP (high-profile passengers, passengers with armed escort)
Pregnant passengers
Travelling with an infant
Medical cases (injuries, treatment or assistance during the flight)
Special dietary and health needs

How it works

Tell us what is special about your trip and we will take care of the rest. We explain the airline rules and fees, request the required services and forms, and notify the airline of your needs.

Good to know

Your request must be approved by the airline in advance, and some services may need to be paid for in advance. The more we know about your needs, the easier it is to arrange the right service.

Other services

Available 24/7/365

A cancelled or rescheduled flight, lost baggage, an urgent change on the road – call us and we arrange rebooking and alternative connections.

+386 31 387 387 info@a-via.si Request a quote